Exchanges & Returns

Please contact us before sending any items back for our detailed returns procedure. is proud to accept any product in its original, brand-new condition (with any tags) for up to 30 days. Customers are responsible for return shipping (even when listing states 'free shipping') with original packaging included, and sufficient outer packaging to protect the unit in transit. Merchandise received back damaged or with missing components will not be eligible for a refund. On receiving the item, we will endeavor to process all refunds within 5 working days.

Steps for exchanging or returning products purchased online:

1. Please contact to provide us with the details or the exchange / return 

2. Pack the return item (s) securely and address them to, the return address is as shown on the received package, on the back.

3. Drop off your package with the carrier of your choice to ship back to us.


NOTE: Return shipping fees are at your expense, however, items returned for exchange will be shipped back their replacement product at our expense.